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Old 09-11-2012, 07:59 AM
Michael Michael is offline
i Wanna Learn Too
 
Join Date: Jul 2009
Posts: 169
Default How many accounts Blocked by LibertyReserve in From Aug 2012 ?
Well , as it seems Lr finally started to play with its members , i hope that it wouldn't finally end up like what happened to e-gold years ago here we go :

Lets start from digitalpoint :
Ausdrez says :

Quote:
Liberty Reserve Scam! It's not secure anymore, perhaps planning to go down?
It's very unfortunate to inform, that perhaps LR too has gone to the paths of Paypal. Even worse, that paypal provides us the information of account suspension issues and what can we do about them which LR didn't. I used to consider liberty reserve the best for safe transactions, but it's not anymore. Here is the step-by-step story of the whole fiasco:

1. Around 5 days ago, a lot of people I know online, started getting their accounts locked. And the number kept increasing every day. Each new day, more accounts are getting locked - till now also.

2. In the process, my account with hefty funds also got locked.

3. Upon contacting LR, they said that there is some maintenance work going on, that's why I am facing the problem and told me to wait for 12 hours to get it resolved.

4. I waited for 12 hours, then another 12, then another and another. It's been more than 4 days now and I thought of contacting them once again. The resulting conversation was SHOCKING. I hadn't expected such lousy and shady answers from LR. Have a look yourself:

Hello, your Support representative is Brandon
Powered by SightMax

Welcome to libertyreserve.com, Brandon will be right with you.
Brandon
Welcome to Liberty Reserve! My name is Brandon, how may i help you?
________________________________________
Brandon
Hello Pankaj
________________________________________
Pankaj
Hi Brandon
It
________________________________________
Pankaj
Now it's been more than 4 days whilst our company account is still locked
________________________________________
Brandon
Pankaj please wait for a response from the Compliance Department
________________________________________
Pankaj
I am tired of getting 12 hours promises and listening that some maintenence work is going on. Can you please clarify the situation properly? And whether we will be able to access our funds again or not?
________________________________________
Brandon
They will contact you in a near future (cann`t tell you when exactly)
________________________________________
Pankaj
What can you tell me about my account right now?
________________________________________
Brandon
Only that Pankaj
________________________________________
Brandon
I do not have access to that kind of information
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Pankaj
I just need in simple words brandon, when will my account will be unlocked?
________________________________________
Pankaj
And why this problem is there?
________________________________________
Brandon
Pankaj in simple words: I am not aware of that information
________________________________________
Brandon
That is a different department
________________________________________
Brandon
Wait for their response
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Pankaj
Ok, can you please transfer me to the concerned department?
________________________________________
Pankaj
Over the live chat
________________________________________
Brandon
They are not available right now sir
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Pankaj
Well, that's kind of dis-appointing.
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Pankaj
At least I should know why my account and funds are locked since so many days, and what is going on behind the scenes. I am sorry to say brandon, but it kinda looks shady
________________________________________
Brandon
You are going to know when the COmpliance Department contacts you
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Brandon
Please wait for their response
________________________________________
Pankaj
Ok, can you tell me which this issue became a matter of compliance department?
________________________________________
Pankaj
When it was related to only some minor maintenence job?
________________________________________
Brandon
Pankaj your account was always locked by administrator, it was not because of maintenence
________________________________________
Pankaj
I see. Then in previous conversations, I was told from the support guys that it is a matter of some maintenence job, why?
________________________________________
Brandon
I have no idea Pankaj
________________________________________
Pankaj
Is there any direct telephone number to the concerned department?
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Brandon
We do not offer phone support Pankaj
________________________________________
Pankaj
Fine. And finally, what can I do to speed up the process? Do you need any information from my side about my account, trading, funds etc?
________________________________________
Brandon
You can not do anything but wait, they already have all the information they need
________________________________________
Brandon
So please wait for their response
________________________________________
Pankaj
But you are not even willing to tell how much wait should I do
________________________________________
Pankaj
Is it 1 day? 1 Week? A month? A year?
________________________________________
Brandon
Pankaj I am not aware of that information, I will be lying if I tell you that in 1 day or in 1 year they will contact you
________________________________________
Pankaj
Good
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Pankaj
Don't you think brandon, it's kind of very shady like what LR is behaving? My account and funds are locked without any reason, and I don't get any proper explanation also
________________________________________
Pankaj
I had done thousands of $ business with LR, considering it's safe. But now all of a sudden, it has all gone to drain.
________________________________________
Brandon
Pankaj there should be a reason why your account is locked, so please wait for there response
________________________________________
Pankaj
Ok brandon, will do. Thanks for your time
________________________________________
So the summary is:
1. My account and funds are locked without any warning or reasons.
2. The chat support guys first told it was because of some maintenance, now they are clueless about it.
3. Compliance department will contact me about this issue.
4. But the funniest part is, that there is no ETA for that when they will contact me.
5. It was my legitimate account, with all the genuine and real details. I am ready to provide any documents, information, or whatever things they ask - but I just got no such offer.

So the big question is, has LR decided to eat up money like this? Even till now, many more of my clients are getting their accounts locked up every day. Just a caution to you guys - anything can happen with you. So if you have any big money stuck in there, just don't take risk and move that out. I am not trying to scare anyone, but better safe than sorry.

End of a beginning or beginning of an end?
.viitor. says:
Quote:
Liberty Reserve account blocked for 20 days already with NO reason
Up until today (10.09.2012) our Liberty Reserve account functionality is limited for no reason without any prior notice or further explanations. We are a respectful electronic currency exchange business and have never encountered with any kind of problems related to our e-currency accounts. All our emails to LibertyReserve support are being ignored. The account API is mysteriously blocked since 22.08.2012, so it is almost 20 days our business is not functioning properly because of this and still have pending operations that we can not complete because of this. Our business is losing every day and the most awful part is absolutely 0% information on our case ?no explanations or further instructions ? SIMPLY NOTHIN
ajblade sayss :
Quote:
Here is what those idiots told me on LR chat support

King
Please note that there is a technical issue right now. Not a single email and verification is being sent by the system. The technicians are working on the problem. Unfortunately we do not handle an exact period of time when the system will be totally fixed. Therefore wait at least the next 12 hours or more... We really sorry for this inconvenience and we are thankful for your understanding!
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