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Old 12-15-2009, 01:47 PM
Sam Sam is offline
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Default Frozen Merchant Accounts
Is it possible that payment processors could froze merchant accounts for whatever reasons they may have? I thought only personal accounts could be frozen.

What could be the causes of a merchant account being froze?
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Old 12-15-2009, 02:31 PM
Michael Michael is offline
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yes , of course
usually unusual and numerous chargebacks and fraudulent charges will cause the account suspension .
or when a customer claims that he/she doesn't received the item/service that they paid for . and when this happens more than a few times . the account will be suspended or terminated
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Old 12-16-2009, 03:03 PM
Sam Sam is offline
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Thanks for that answer.

But what if your business is legitimate and your merchant was still froze because the company thinks that you have fraudulent charges. What are the chances of unfreezing your account? Will the investigation takes a long time?
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Old 12-16-2009, 03:09 PM
Michael Michael is offline
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the merchant account provider will not freeze your account for no reason , there might be a problem and unusual problem with your account .
but when you have so many charegbacks you have to choose a high risk merchant account
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Old 12-17-2009, 06:38 AM
neilboso neilboso is offline
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Frozen merchant accounts are horrible for your business. Now is the time you find out the issues with your high risk merchant account provider before your business goes down the drain!
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Old 05-18-2010, 08:17 PM
ams8195 ams8195 is offline
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the best bet is to stop it before it starts. there could be instances where your client is not trustworthy and is trying to defraud you. therefore, be appraised of all you transactions, and be sure to verify. if your ship is tight, the need for that "pesky" risk department is dwindled.
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Old 12-23-2010, 06:44 AM
emma1234 emma1234 is offline
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Paypal is more easy way
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Old 01-18-2011, 07:05 AM
kinah3 kinah3 is offline
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Thanks to all of you for very info stuff which you post their.
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Old 01-21-2011, 07:12 AM
Edmond Edmond is offline
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There is always some sort of reason, why they froze your account. But i have also heard that due some technical error , they accidentally freeze accounts but after that error has been removed they will first contact you have told you about the reopening of your account.
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Old 11-07-2011, 10:05 AM
Michael01 Michael01 is offline
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Yes,they can do so. You have shared nicely.Keep sharing.
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